December 23, 2014
The annual Christmas party is a great chance to get colleagues together and recognise a year’s hard work in the practise with an evening of celebration. While it’s great to see your staff relaxing and having fun, it’s important you take appropriate measures to ensure the night is remembered for all the right reasons. Whether […]
December 12, 2014
Many opticians find themselves needing an extra pair of hands during very busy periods – particularly at Christmas when there’s a real buzz and excitement in the practise. Taking on a Christmas temp is a great way to ensure customers are taken care and staff don’t struggle to cope at one of the most demanding […]
November 28, 2014
Like all businesses that rely on equipment to operate, as opticians you need to ensure that the your equipment is protected by a specialist opticians insurance policy that helps you get back on track should the worst happen. At the heart of a good insurance policy should be the funds to fully re-establish your business […]
November 14, 2014
A domiciliary visit is where an optometrist or ophthalmic medical practitioner carries out their duties away from their own premises, and offers care in a person’s home, care home or community day centre. The aim of home visits is to ensure quality care is still provided to patients who are vulnerable or unable to access […]
October 31, 2014
As British summertime draws to a close and the clocks go back, statistics show that the week between Halloween (31st October) and Bonfire Night (5th November) attracts a much higher rate of crime than the rest of the year. Significant increases in property & vehicle damage, burglaries and malicious damage unfortunately make the week leading […]
October 17, 2014
One of the UK’s best-known opticians has recently been ordered to pay out £500,000 after failing to inform a young woman about the dangers of laser eye surgery. According to the Daily Mail, Stephanie Holloway explained how she had been “enticed” into getting the surgery to correct her short sightedness after seeing an advert on […]
September 19, 2014
While complaints alleging malpractice or misconduct shouldn’t be a regular occurrence for optometrists, cases do occur and certain errors are likely to result in a claim. Despite your best efforts to practise in a caring, professional and competent manner, certain claims could see you faced with large legal bills or even your right to practise […]
September 5, 2014
Unfortunately you don’t have to be in the Eye Care profession for long before you come across your fair share of problem patients. Problem patients are hard enough to deal with when you are trying to run a busy practise but if one alleges that you have been negligent or that they are unhappy with your service then […]
August 22, 2014
Global fundraising initiative Optometry Giving Sight is urging practitioners and members of the optical community to take part in this year’s World Sight Day Challenge. Registration is now open for the annual charity initiative, which is aiming to highlight avoidable blindness as a result of refractive error. The campaign is designed to raise funds for […]
August 8, 2014
New research released by Which? has revealed that independent opticians came top when it came to buying glasses. The survey revealed huge differences in opinion between eye care at major high street brands, supermarkets and independent chains. The research was based on the feedback of 5,409 Which? Members in March 2014, where customers rated their […]
July 25, 2014
While practise managers often take as much care as they can to ensure their practise stays running smoothly, unfortunate circumstances do happen. With more accidents occurring in the summer months than any other time of year, as an optician you should consider how your partners and dependents would cope with the loss of income and […]
July 11, 2014
An independent opticians practise is a great environment for a budding young optometrist to come and learn the ropes while they study. There’s no doubt that offering work experience opportunities to young people can be extremely beneficial to both the individual and to your business, however without the proper insurance cover it could turn out […]